Delete your Somello account & data

Last updated: August 7, 2026

You can request deletion of your Somello account and its associated data at any time.

How to delete your account

In the app (iPhone): open the menu (the ☰ button), scroll to the Account section, and tap Delete account. Confirm, and your account is deleted immediately.

By email (Android, or without the app): email [email protected] from the email address associated with your Somello account, with the subject "Delete my account." We'll verify the request and delete your account within 30 days.

Deleting your account does not cancel an active subscription. Manage or cancel subscriptions in your Google Play or App Store account settings.

What gets deleted

• Your account (your Google or Apple sign-in identity with Somello).
• Your profile and usage records held by Somello (free-pairing counts and subscription status).

What is not retained, or retained only briefly

• Menu photos are never stored, so there is nothing to delete: they are processed for a single request and not retained.
• Your taste profile and saved pairing history live only on your device; deleting your account in the app clears them, and uninstalling the app removes them.
• Anonymous service logs (request metrics and error diagnostics) are unlinked from your identity when your account is deleted, and are purged on a rolling 90-day schedule.
• We may retain minimal transaction records where required by law (e.g. tax/billing for a subscription); these are not used for any other purpose.

Contact

[email protected]